For collision & auto body shop owners

Run a better collision center.

No-fluff advice from Austin Conroy (DealerPlateGuy), a Fixed Operations Director who took a money-losing body shop to #1 on its DRP and profitable in a year.

Fixed Ops

The 5 Numbers Every Collision Center Owner Should Be Watching

The fixed-ops metrics that tell you whether your shop is actually healthy, and the ones most owners are flying blind on.

Austin Conroy · June 2026 · 7 min read
Getting Found

Why Your Collision Shop Is Losing Repairs Before the Phone Ever Rings

Most shops blame the market. The truth: you're losing jobs at the search bar and the contact form, before a human is ever involved.

Austin Conroy · June 2026 · 6 min read
Turnaround

How I Turned Around a Failing Collision Center in 12 Months

The exact playbook I used to take a dealer group's money-losing collision center from nearly losing its DRP to ranked #1, and from red to profitable.

Austin Conroy · June 2026 · 8 min read